3. HOW AND WHY VIBEGYM USE YOUR PERSONAL INFORMATION
4. COMMUNCATION FROM VIBEGYM
On occasion, VIBEGYM may need to contact you. Primarily, these messages are delivered by email, text or phone, and every individual’s record is required to keep a valid email address and contact number on file to receive these messages. In response to enquiries and when communicating with Members, VIBEGYM believe that the content is relevant, valuable, interesting and beneficial to you. VIBEGYM also believe that you would reasonably expect to receive the type of content that is sent to you as part of your relationship with VIBEGYM. Therefore, VIBEGYM’s current assessment is that the communication you receive is covered by the lawful basis for processing of ‘Legitimate Interest’ under recital 47 within the GPDR. For all communication sent under the basis of legitimate interest, opt-out options are provided and detailed later within this section. For all communication where consent is the only legal basis, preferences will be collected in advance. VIBEGYM recognise that you value having control over your own information, so VIBEGYM gives you the choice of editing your communication preferences if you disagree with the above. For VIBEGYM Members and Ex Members you may update these preferences by logging into the Members area through the login page of the website, (www.vibegym.pk). Alternatively you may email firstname.lastname@example.org with your request. Please note the following messages from VIBEGYM fall into the category of compulsory communication and therefore no opt-out options are available: – Urgent Communication (such as, unplanned closure of all or part of a Club, reduced services, a change of opening times) – Automatic Class Booking communication (such as, booking confirmation, waiting list movement, cancellations) – Contract and Subscription related communication (such as, welcome emails, outstanding arrears, upcoming renewals, communication with the VIBEGYM Member Services Support Team). You may receive communication from VIBEGYM via the following communication systems, all of which offer an opt-out service. Please note you must opt-out of each individual communication system should you wish to exercise that right; Direct email communication from VIBEGYM staff via Outlook: To opt out you can do either of the following, log into the members area on the website to update your communication preferences within the My Profile section. You can also request this specifically to mypersonaldata@Vibegym.pk Texts via CM.com: To opt-out please follow the instructions within the text you receive. Email communication via SendinBlue: To opt-out please use the unsubscribe link within the email you receive. Email communication via UScreen; To opt-out please do so by logging into the VIBEGYM Uscreen platform and going into your Account details to update your preferences.
5. SHARING YOUR INFORMATION
6. KEEPING YOUR INFORMATION SECURE
In regards to environmental and physical security, all VIBEGYM employees receive full training upon commencement on employment and subsequently on an annual basis thereafter. This is completed via an e-learning platform and group training sessions. Further to this, daily, weekly and monthly audits are completed.
7. VIBEGYM RETENTION POLICIES
8. RIGHT TO DATA PORTABILITY
You have the right to request that your personal data is transferred by VIBEGYM to another organisation (this is called “data portability”). Please contact us at mypersonaldata@Vibegym.pk with the details of what you would like for VIBEGYM to do and VIBEGYM will endeavour to comply with your request. It may not be technically feasible, but VIBEGYM will work with you to try and find a possible solution. Right to Prevent Automated Decision Making You have a right to ask VIBEGYM to stop any automated decision making. VIBEGYM do not intentionally carry out such activities, but if you do have any questions or concerns VIBEGYM would be happy to discuss them with you so please email any concerns or queries to mypersonaldata@Vibegym.pk
If you have any questions, comments or concerns about data privacy at VIBEGYM, please e-mail thorough a description to mypersonaldata@Vibegym.pk and VIBEGYM will endeavor to resolve the issue for you.